The quickest and easiest way to make contact with us and receive photos or more information on availability or booking is to Whatsapp us. For your convenience all reservations are also made via Whatsapp.
Please send us a Whatsapp message to
+1 868 341 5927 or +1 868 398 3950.
REFUNDS AND CANCELLATIONS
As a small business, there is high demand for our accommodation, and therefore we must enforce a strict cancellation and no-show policy. Refunds once agreed by management will be done by bank transfer within 10 to 20 working days.
Less than 30 days before check-in
Cancellations of less than 30 days days prior to check in date and no shows are subject to no refund of deposit, a change of date may be offered or a credit note issued at management discretion.
30 – 45 days before check-in
A 25% refund of deposit amount is offered for cancellations that are 30-45 days prior to check in date. At management discretion a credit note may be offered for full deposit amount against a future booking.
45 days+ before check-in
On cancellation of a booking 45+ days before arrival, 50% of the deposit amount will be refunded. At management discretion a credit note may be offered for full deposit amount against a future booking.
Poolside Management Errors
A full refund will be offered in the case of Poolside management booking errors.
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Poolside Apartments Tobago – 1 and 2 bedroom self-catering units on the paradise island of Tobago with an awesome pool.
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